eLesson or Report Issues
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Q. I did not get my eLesson, how do I get another copy?
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A. You have full access to your profile, reports and eLessons by signing into your "My Account" page using the Login Id and Password. The "My Account"
page allows you to view and print all elements of your development program. Sign In to My Account
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Q. I did not get my Report, how do I get another copy?
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A. You have full access to your profile, reports and eLessons by signing into your "My Account" page using the Login Id and Password. The "My Account"
page allows you to view and print all elements of your development program. Sign In to My Account
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Q. My eLessons are not arriving in my email inbox?
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A. If you have not received your eLessons in your email inbox, one of two problems could be happing. First, the eLessons email messages may have been routed to your spam or junk folder, please
check your spam or junk folder. Second, sign in to your account and check the settings of your Development Program to be sure the eLessons are setup to the correct email address, you can always change the email address there if you are having issues receiving them.
Sign In to My Account
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Q. Where do I find my Login ID and Password?
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A. If you cannot locate your Clear Direction Login ID and Password you have two options;
- You can look at your profile report, near the back you will find a page titled "Your eLessons", your Login Id and Password should be listed on that page.
- Retrieve your password using the Retrieve Lost Password form. Your Login Id should be listed on the last page of your printed report.
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